- PrestaShop Support
We have helped more than 5000 stores like yours to solve problems that made them lose sales. We’ve been offering the best paid certified professional support for Prestashop stores for more than 12 years, and we have a great team of professionals in possession of the Platinum Certification badge by Prestashop.
Our experience speaks for us, we’re able to solve problems that most programmers don’t know about. We’re your best option, what are you waiting for?
PrestaShop Standard Paid Support
For any specific incident that happens in your store or for any kind of doubts you may have, you can count on us to work by the hour. You can also hire an hourly bonus or PrestaShop support plans for us to work on the layout of your template or configurations in your online store. You can hire hourly bonuses for almost any work you need in your PrestaShop. We have different PrestaShop support packs and plans with different amounts of hours to suit the work you need to have done.
Talk to us, explain to us what you need to fix or do in your PrestaShop store and we’ll tell you the number of hours you need to hire so your store is perfect.
Contact us and we’ll advise you before hiring your PrestaShop support.
Urgent PrestaShop Paid Support
Do you need us to do an urgent job? Your store has stopped selling because something happened to it and you’re losing ALL your orders? Hire urgent support for critical situations and we’ll solve it quickly.
The technician or technicians assigned to your job will stop working on what they’re doing and will focus on your problem to fix it with an immediate solution.
There are jobs that require urgent support and others that don’t. We’ll evaluate your request and let you know if it’s necessary to hire hourly support for critical situations. Not all the jobs that you want to be done that way will be done with urgency, if we consider that it’s not urgent. You have to understand that urgent hours delay the rest of the work, so we only offer this service for real emergencies.
Check the availability of our technicians before hiring urgent support.
There can be several situations in which you need the help of a team of PrestaShop support professionals, for example you may have tried to make some modifications to your online store yourself and they’ve not gone as expected. Or if you’ve had problems updating your store and now certain things don’t work properly. Maybe you’ve given the job to someone else and let’s say that it hasn’t been solved or gone as you expected.
In all these situations, you’ll need help. But don’t worry, we can help you when you need it, we can solve any problem of your online store. Don’t waste more time tangled with issues that are too hard for your knowledge or hiring inexperienced people. Trust real professionals with many years of experience working with PrestaShop.
We’ve helped fix their issues to more than 5000 stores, and we have more than 500 customers to whom we offer an ongoing PrestaShop support service. All of them satisfied customers who can endorse our work.
If you need help with your online shop to solve a problem, explain what is happening with your shop to one of our PrestaShop consultants and they will offer you a solution adapted to your problem. You will have to contract a support hours voucher and a PrestaShop specialised technician will solve the incident.
The more details you provide about the problem, the better we can focus the proposal for the number of hours needed to correct the problem.
We have been helping merchants to solve PrestaShop related problems for many years. You have available packs of hours from 1 to 100 hours at prices adjusted according to the volume of hours.